Travel Insurance

Trekking in the Himalayas is an extraordinary experience, but it also involves inherent risks associated with high altitude, remote terrain, changing weather conditions, and limited medical facilities. For your safety and financial protection, Shera Sherpa Adventures strongly recommends—and for many treks requires—that every guest obtain comprehensive travel insurance before travelling to Nepal.

Travel insurance is your responsibility and should be arranged before departing from your home country. It is essential that your policy provides adequate coverage for trekking in Nepal at the maximum altitude of your chosen itinerary.

Why Travel Insurance Is Essential

Although our experienced guides and support team take every reasonable precaution to ensure your safety, accidents, illnesses, natural events, and other unforeseen circumstances can occur during mountain travel.

Medical treatment and rescue operations in remote Himalayan regions can be extremely expensive. Without suitable insurance, you may be personally responsible for all related costs.

Comprehensive travel insurance helps protect you against unexpected financial expenses and allows emergency assistance to be arranged quickly when necessary.

Your Insurance Should Cover

Before travelling, please ensure your policy includes adequate coverage for:

• High-altitude trekking (up to the maximum altitude of your itinerary)

• Emergency helicopter rescue and evacuation

• Emergency medical treatment and hospitalisation

• Search and rescue expenses

• Repatriation to your home country

• Personal accident

• Trip cancellation and trip interruption

• Flight delays and cancellations

• Loss, theft, or damage to baggage and personal belongings

• Personal liability (where available)

If you are unsure whether your policy provides sufficient coverage, contact your insurance provider before travelling.

High-Altitude Trekking

Many trekking routes in Nepal exceed 3,000 metres, while popular destinations such as Everest Base Camp, Annapurna Circuit, Manaslu Circuit, and other Himalayan treks reach significantly higher elevations.

Not all insurance policies automatically cover trekking at these altitudes.

It is your responsibility to confirm that your insurance policy specifically covers the maximum elevation of your chosen trek and any activities included in your itinerary.

Emergency Helicopter Evacuation

Helicopter evacuation is sometimes the fastest and safest option in the event of:

• Acute Mountain Sickness (AMS)

• High Altitude Pulmonary Edema (HAPE)

• High Altitude Cerebral Edema (HACE)

• Serious illness

• Injury

• Medical emergencies

• Other situations where immediate evacuation is recommended

Helicopter rescue costs in Nepal can be substantial.

Shera Sherpa Adventures can assist in coordinating emergency rescue services when required. However, all rescue, evacuation, medical treatment, hospital, transportation, accommodation, and related expenses remain the sole responsibility of the guest or their insurance provider.

The Company does not pay these costs and accepts no financial responsibility for them.

Trip Cancellation & Interruption

Unexpected circumstances may prevent you from starting or completing your trek.

For this reason, we strongly recommend that your insurance policy includes coverage for:

• Trip cancellation

• Trip interruption

• Medical cancellation

• Emergency return home

• Natural disasters

• Severe weather

• Airline disruption

Please note that Shera Sherpa Adventures’ cancellation and refund policies are governed by our Terms & Conditions.

Medical Conditions

Guests should disclose any medical conditions that could affect their ability to participate safely in a trek.

Providing this information enables our team to respond more effectively in an emergency; however, it does not replace the need for comprehensive travel insurance.

Proof of Insurance

Before the trek begins, all guests may be required to provide:

• the name of their insurance provider;

• policy number;

• emergency contact number;

• emergency assistance telephone number.

Failure to provide valid insurance details may result in the Company refusing participation in certain trekking programmes where insurance is mandatory.

Limitation of Liability

Shera Sherpa Adventures organises trekking services and, where necessary, assists guests in arranging emergency rescue, evacuation, or medical assistance.

However, the Company:

• is not an insurance provider;

• does not guarantee that any insurance policy will provide coverage;

• does not guarantee helicopter availability, weather conditions, or rescue response times;

• is not liable for any medical expenses, rescue costs, evacuation charges, hospital bills, accommodation expenses, transportation costs, repatriation costs, insurance claim decisions, or any losses arising from insufficient, expired, or invalid insurance coverage.

Guests remain solely responsible for ensuring they have suitable insurance for their chosen trek and for all expenses not covered by their insurer.

Our Recommendation

For your own protection, we strongly recommend purchasing a comprehensive travel insurance policy from a reputable insurer before travelling to Nepal.

Please read your policy carefully, confirm the maximum altitude covered, and ensure it specifically includes trekking in Nepal and emergency helicopter evacuation.

Having the right insurance provides peace of mind and allows you to focus on enjoying your Himalayan adventure.